At Oshogi Labs, protecting your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard personal data. By using our services or engaging with our website, you consent to the practices described below.

1. Data Collection

We collect personal data through:

• User registrations and inquiries
• Service contracts and project engagements
• Newsletter sign-ups
• Contact forms

Personal data includes but is not limited to names, contact details, business information, and project specifics.

2. Use of Data

We use collected data to:

• Manage client engagements and deliver consultancy services
• Communicate updates related to our services, including AI, design, and well-being
• Send newsletters, marketing materials, and insights from Oshogi Labs and our affiliated brands
• Process service inquiries and feedback

3. Legal Basis for Data Collection

Data is collected under the following bases:

• Contractual obligations: To fulfill our contractual duties in providing consultancy services.
• Legitimate interests: To manage and improve services and client relationships.
• Consent: For marketing and newsletter communications, which can be withdrawn at any time.

4. Data Sharing

Oshogi Labs does not sell or rent your personal information to third parties. We only share data with trusted partners (e.g., service providers like web hosting and email platforms) to facilitate the services we offer. All third-party partners are compliant with applicable data protection laws.

5. Data Security

We employ industry-standard measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Data is stored on secure platforms, including NicePage and GoDaddy, and is subject to the necessary safeguards under UK data protection regulations.

6. Your Rights

You have the following rights under UK GDPR:

• Access: Request a copy of the personal data we hold on you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data. Upon request, we will erase data within 5 working days unless legal obligations require retention.
• Withdraw consent: Opt-out of marketing communications at any time.

To exercise these rights, contact us at support@oshogi.com.

7. Cookies and Tracking Technologies

To our knowledge, we do not actively use cookies for tracking purposes. However, our third-party service providers (NicePage and GoDaddy) may use cookies to enhance the user experience. Users will be notified if new cookie policies are introduced in the future.

8. Data Retention

We retain personal data only as long as necessary to fulfill our contractual obligations or comply with legal requirements. Data used for marketing purposes will be retained until the user opts out.

9. Legal Disclaimer

While Oshogi Labs provides expert advice and consultancy services, we are not liable for financial, legal, or business decisions made by clients based on our recommendations. Clients are encouraged to seek independent advice where appropriate, and Oshogi Labs bears no responsibility for outcomes resulting from client actions.

10. Updates to This Policy

Oshogi Labs reserves the right to update this policy periodically. Clients and users will be notified of any significant changes via email or through our website. The effective date will be updated with any changes.

Contact Information

For any inquiries or concerns about this Privacy Policy, please contact us at:

Oshogi Labs
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
Email: support@oshogi.com